Getting Started

The hosted virtual desktops means that it is run; delivered and supported from a central location; usually a secure data center with high quality resilient connections to the Internet/Cloud. You can connect to a hosted virtual desktops via a browser; a thin client and other handheld devices. This service is offered by us from a SSAE16 Type II certified datacenters which has resilient Internet connections; secure access.Many applications are preconfigured for the user and these applications are updated regularly; thereby saving time that a user has to spend in updating/upgrading his Operating System or applications. All these tasks are performed by Apps4Rent.

All desktops are provisioned within the first few hours of signup. In some cases, it may take upto 1 business day.

Yes you will be able to copy/move your data from your existing computer to the hosted virtual desktops. To move/copy the data there are various methods. For drag / drop function, you simply need to copy the data as you do within your desktop and paste it into the hosted virtual desktops Environment.To move files; either you can drag / drop the files when connected via RDP to your hosted virtual desktops or when you connect via Remote Desktop Tool; your local drives are also displayed as drives in the hosted virtual desktops environment and you can simply move files like you do in your local desktop.

We offer 24 x 7 support via chat, email and phone.

We only support the desktop that we host for you. We will support those issues on your local desktop that prevent you from accessing our hosted virtual desktops service. Apps4Rent will host and manage the hosted virtual desktops for you on its own infrastructure. If you have any issues with the local physical PC/device that you have locally then that needs to be addressed by the local in-house technician.

Yes. You will be able to access your hosted virtual desktops via Mac and Linux systems by using the Remote Desktop Tool.

There are various factors that will determine your bandwidth requirement. hosted virtual desktops as a technology does not use much bandwidth. The only data that is actually transmitted between your local device/computer and hosted virtual desktops Grid are few keystrokes and some simple screens. Generally, ordinary high speed connection with data transfer speeds greater than 128kbps would be sufficient.

Your hosted virtual desktops will never be down from data center at any time. However, your connectivity to the hosted virtual desktops depends upon your Internet connection. If your ISP or your Internet Connection is down, you will not be able to access the hosted virtual desktops. You will only be able to access the hosted virtual desktops when you have a working Internet connection.If you were working on a file and you lost Internet or power; you file will be in the same state as when you lost Internet/power.

In almost all cases the applications will run faster than it has been running on your local desktop. This is simply because, with your PC, the resources at the applications disposal are fairly limited and is upto your PC. However, with hosted virtual desktops all the processing takes place on our High Performance servers and the resources available are enormous due to the infrastructure and the grid that we offer for use for your hosted virtual desktops users.
We compared the speeds between MS Access on desktop and on the hosted virtual desktops. The application ran up to 10X times faster on the hosted virtual desktops than on the local desktop. This is significantly due to the resources on the server side which is at applications disposal. We follow and adhere to Microsoft’s recommendations for the number of hosted virtual desktops that a server should hold. This in turn ensures that the overall performance of the hosted virtual desktops is not degraded at any time.

You can access your hosted virtual desktops from almost all devices that have the ability to connect to the Internet. Some prerequisites and some example of devices that can connect have been provided below: 
Laptops and Desktop Computers – Supported Operating Systems:

  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 2003
  • Windows 2008
  • Mac OS
  • Linux and its variants

Mobile Devices:

  • iPhones
  • Android Devices
  • BlackBerry

Tablet Devices:

  • iPads
  • Samsung Galaxy
  • HP Pixi
  • Motorola Xoom

Thin clients:

  • HP
  • Wyse
  • Ncomputing

NOTE: Except for thin clients all other devices/computers must have either a Remote Desktop Tool or IE 6 or higher supporting ActiveX components.